Tingstad.se

Tingstad.se is an e-commerce site for Tingstad Papper AB, one of the biggest Business-2-Business wholesalers of everyday commodities and packaging in Europe. Due to the visitors’ frequent purchasing pattern the site contains functionality much like an application, functionality to make the purchasing process as easy as possible for frequenting/all site visitors. Among the features, a customer can find

• Customer-based prices
• The possibility to, in an intuitive and simple way, create and manage lists
• Support for customer-branded and customer-specific products
• Immediate integration with Tingstad’s business system (Jeeves ERP System)

Position: Project Manager/Lead Developer

As the project manager/lead developer, I had to sell the project idea to top management, create the project plan, ensure that the project and the team stayed within time constraints, report progress to top management, organize and manage required consultancy services, manage feature requests from the business side, make final design and layout decisions, and create as well as communicate design and technical specifications to the project team.

Key Technologies

Design, Layout, HTML, CSS, JavaScript, jQuery, jQuery UI, ASP Classic, VBScript, MSSQL, IIS, XML, XLST

You can find Tingstad.se here

Fairshopping.se

Fairshopping.se aims at providing a platform and a community for consumers to send in complaints and feedback to companies all over Sweden. Due to the site’s simplicity and Fairshopping’s commitment to get a response back from the company, including tracking down companies’ customer representatives as a service to the complainers, the site attract over 50,000 unique visitors every month, a large amount considering the mere 9 million living in Sweden.

In 2010 Fairshopping 2.0 was released. Few changes were made to the everyday visitor/complainer and instead focus was put upon the ‘Company Manager’, a new set of features. As the name suggests, the Company Manager aims to help companies to better manage and analyze the complaints and feedback received.

Position: Project Manager/Lead Developer

In addition to handling extensive communication with the customer and other parties involved, such as former technical partners and under-consultants, I was also responsible for the change of technical platform which included a complete re-write of the code, a database move and a change of web host. Most programming work done by me consisted of fixing bugs, enhancing performance, dealing with technically complex features and making sure the result reflected the expectations of the customer.

Key Technologies

HTML, CSS, JavaScript, jQuery, jQuery UI, Flash, ASP Classic, VBScript, PHP, PHP Cake, MySQL, Apache

You can find Fairshopping.se here

Gracias.nu

Gracias.nu is a site complementing the Spanish-teaching book series with the same name. The site includes extra reading and listening material as well as exercises/games which is supposed to make it more fun to learn. The exercises/games features audio and visual content and includes input through both clicking, drawing and writing. The target audience is students in between age 12 and 15, whose schools the book is sold to.

Position: Project Manager/Technically Responsible/Technical Partner

Due to the lack of knowledge and financial resources with the customer I acted as a complete technical partner. This included, among many roles and tasks, being responsible for web hotel, rolling out new versions, advise on technical solutions, balancing desired functionality with cost, but also being responsible for any occurring problems and making sure a technically sound solution was constructed.

Because of the limited financial resources almost all of this project was outsourced to low-cost developers in India and Bulgaria. To make this work it was crucial that clear and detailed specifications were communicated to the external developers and that these specifications really reflected the customer's needs and desires.

Key Technologies

Design, HTML, CSS, JavaScript, jQuery, Flash, Flex, PHP, MySQL

You can find Gracias.nu here

T2BNordic.se

T2B Nordic is a medium-sized Business-2-Business reseller of electronics and electronic systems. In addition, many services such as installation and support is offered. The web plays still a very small part as a sales channel at T2B Nordic but the aim is to turn it into a key channel. The goal is to be able to distribute and manage the customer base more efficiently and to to offer at least the same quality to their customers on the web as by traditional channels, such as the telephone.

A new site was launched to help T2B Nordic achieve these goals. A new clean look was designed and put upon a Content Management System to help make it easy to update news feeds, texts, images, etcetera, without having to worry that the updates would mess up the design. The already existing e-commerce platform were better integrated with the site and got a very much needed touch up, of course aligned with the rest of the site.

Position: Co-Project Manager

I was mainly involved in the initial sales phase, advising on the best fit for the customer, and as an observer, overseeing the project to make sure everything were going according to plan.

Key Technologies

Design, HTML, CSS, JavaScript, jQuery, PHP, Joomla, MySQL

You can find T2BNordic.se here

PlanBBevakning.se

PlanBBevakning.se is a simple but not yet launched presentation website aimed at providing basic information such as a description of services, company history and contact information – the minimum information a customer expects to find online today. PlanB Bevakning is the fastest growing surveillance company in western Sweden and focuses mainly on civil services and store surveillance.

Position: Developer

Mainly involved with interactive parts of the site, including JavaScript and specifically jQuery coding.

Key Technologies

HTML, CSS, JavaScript, jQuery

The website has not yet been launched.

Education

Bachelor of Science

Bachelor of Science in Technology Management and Economics at Chalmers University of Technology. Specialization in Information Technology. Courses taken include:

• Object-Oriented Programming (advanced course), Databases, Algorithms and Data Structure, Programmed Systems, Software Engineering Fundamentals
• Industrial Marketing, Industrial organisations development, Management Information Systems, Logistics, Modeling and Simulation

Find official transcript of records here.

Chalmers University of Technology

Chalmers University of Technology is Sweden's leading and one of Europe's top universities for Engineering and Technology.

Find more information about Chalmers University of Technology here.

Thesis

"A First Look at the Industry of Company-targeted Social Media Tools"

Made in conjunction with a startup-project at Chalmers School of Entrepreneurship, one of Europe's leading entrepreneurship schools. The project aimed at developing a tool for management and monitoring of social media, much like Amazon-owned Radian6.

Find more information about Chalmers School of Entrepreneurship here.

Tingstad Papper

Responsibilities & Goals

E-commerce platform (turnover of about $50,000,000); web strategy, marketing, development and maintenance. Establishing the web as the primary channel in the company. Maintaining leading web presence position in the Scandinavian industry.

Tasks Performed

Initiated the start of a complete reconstruction and consolidation of websites and platforms, including the project management of various internal and external personnel. Launched education program for sales teams.

Achievements

• Successfully launched new e-commerce platform
• Which has since grown by more than 20%
• Greatly impacted organization efficiency through new functionality

Technology Used

HTML, CSS, JavaScript, jQuery, jQuery UI, ASP Classic, VBScript, MSSQL, IIS 6 & 7, XML, XLST, Google Analytics, Jeeves ERP System, Subversion, Adobe Photoshop

You can find more information about Tingstad and their e-commerce website here

Royal Caribbean Cruises Ltd.

Responsibilities & Goals

Maintenance and restructuring of intranet platform. Performance reporting.

Tasks Performed

Administered and evaluated what information to add and remove from the intranet. Participated in rollout of a new balanced scorecard platform. This included traveling with the fleet for 3 months, presenting and discussing the balanced scorecard and bonus program with each ship’s top management.

Achievements

• Completed tasks and projects faster than expected by management
• Took on tasks outside of job description and on the border of my knowledge
• Successfully contributed to the rollout of a new balanced scorecard

Software Used

Oracle Hyperion Performance Scorecard, Oracle Essbase, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft Access

You can find more information about Royal Caribbean Cruises here (homepage) and here (brief facts)

Citro Webbdesign

Responsibilities & Goals

Start up and manage a web bureau which provides the owners with well-paid and rewarding work while attending college.

Tasks Performed

Sales. Management of several projects (10+) for several clients (5+). Development. Management of outsourcing. Accountancy.

Achievements

• Established trust with several customers who came to feel dependent on Citro for their web needs
• Successfully handled various technical issues and tasks outside of company’s knowledge in addition to regular responsibilities
• Worked hours above and beyond expectations when needed

Technology Used

HTML, CSS, JavaScript, jQuery, jQuery UI, Flash, PHP, CakePHP, ASP Classic, VBScript, MySQL, MSSQL, Apache Web Server, IIS, XML, XLST, Google Analytics, Subversion, Adobe Photoshop, Adobe Illustrator

You can find more information about Citro Webbdesign here

Chalmers Technology Consultants

Responsibilities & Goals

Head of Recruitment; 50+ employees/year to 6 different business divisions. Sales, ongoing IT projects, development of the IT business unit.

Tasks Performed

Established a new recruitment strategy. Managed and supervised several project. Trained and re-created the IT business unit.

Achievements

• Reversed trend of decreased IT-recruits
• Work by the new IT-team accounted for more than 50% of the company’s revenue
• Which was 3 times more revenue than was accounted for by other employees
• Introduced how to better align organization processes with company’s vision, which is currently being implemented

Technology Used

HTML, CSS, JavaScript, jQuery, PHP, CakePHP, MySQL, ASP Classic, VBScript, MSSQL, Apache Web Server, Subversion, Adobe Photoshop

You can find more information about Chalmers Technology Consultants here

Attentic (Encubator)

Responsibilities & Goals

The technical/software development of the product, including managing external team of developers. Alignment of customer need and direction of development and project.

Tasks Performed

Explored and evaluated technical possibilities, including integration with existing external products. Arranged and participated in numerous sales meetings.

Achievements

• Established technical possibilities
• Established what should be produced in-house and externally
• Secured a letter of purchase intent from customer

Technology Used

Python, Django, Google App Engine, Google Big Table

You can find more information about the Encubator, the incubation company for Attentic, here and Chalmers School of Entrepreneurship, the school that supported Attentic, here

References

Tingstad Papper

• Daniel Steneby
• • Head of Business Unit Restaurant (equivalent to SVP of Sales)
  • Tel. +46 (0) 31 707 7166 / E-mail: daniel.steneby@tingstad.se
• Daniel Söderström
• • Head of IT (equivalent to SVP of IT)
  • Tel. +46 (0) 31 707 2030 / E-mail: daniel.soderstrom@tingstad.se

Royal Caribbean Cruises

• Christine Fortier
• • Manager, Marine Administration and Systems Support
  • Tel. (305) 539 - 6259 / Cell: (954) 993 - 6783 / E-mail: cfortier@rccl.com

Chalmers Technology Consultants

• Daniel Bengtsson
• • CEO
  • Tel. +46 (0) 70 238 6114 / E-mail: daniel.bengtsson@ctk.se

Citro Webbdesign

• Kristoffer Lannö
• • CEO, Partner & Co-Founder
  • Tel. +46 (0) 70 382 5188 / E-mail: kristoffer.lanno@citro.se
• Kristi Bira
• • Customer, Pritchard Associates – Dallas, TX
  • Tel. (214) 616 - 6259 / E-mail: kristi@pritchardassociates.com

Project Management & Leadership

Every organization continuously deals with project management and leadership. How well a company performs in these areas is usually highly related to the level of success a company experiences. Throughout my life I have often had the opportunity to assume a leadership role, whether it’s a temporary role during a project or a more permanent position. Below are two experiences of mine as a leader:

Project Manager at Tingstad Papper

During my time as project manager at Tingstad Papper I managed a medium-sized web project for slightly less than a year. I faced many challenges throughout the project, among them handling a deficit in time available from the designer (a key resource), getting work done by other departments and handling being both project manager and the lead developer simultaneously. However, due to proper planning, clear communication with superiors and a solution-driven mentality of everyone involved, the project was successfully delivered on time and within budget.

IT Business Unit Manager at Chalmers Technology Consultants

As the IT Business Unit Manager, I was faced with the challenge of exceeding previous results while having an almost completely new team. Lots of focus was put into training and sales, while pushing a you-can-do-it mentality. A good balance between the risk of critical mistakes and help provided to junior consultants was attained by ensuring that every team member felt he/she had the capability to perform individually, regardless of challenge, while ensuring help was never far away. This resulted in great efficiency and exceeded targets.

You can find more information about these jobs under Work Experience.

Sales

Good sales is the key to any company’s success. I have found through experience that there are many types of sales: internal and external, immediate and indirect, fast and slow, etcetera, and I find it critical to be able to adapt my sales strategy to different situations. Below are a couple of examples of sales experiences I have had:

Slowly Getting the Customer Hooked (Attentic)

During this sale a long-term approach was taken to slowly hook a medium-sized broker. By having the customer involved with development and testing of the product, we made sure the customer got what it wanted and thus assured a safe sale.

Recurring Sales Due to Customer Management (Citro Webbdesign)

By careful management of the customer, a mid-sized Scandinavian reseller, Citro managed to get an increasingly larger part of the customer’s business, both in terms of responsibility and sales. By creating a good relationship, Citro became a part of the planning process and thus was assured to be picked for upcoming projects and contributed to the growth of projects in general.

Internal Sales (Tingstad)

During the startup phase of a relatively large project, I made every effort to find advocates among the company’s key managers to ensure that these managers would support and promote the project among other managers, as well as the CEO. As a result, I always had full support in getting the resources needed without having to go through unnecessary discussions with other managers.

Office Software

Although it can seem trivial today, skills in office software should not be underestimated. The looks of a presentation can many times be the difference between successful or failing sales and efficiency in these programs is the key to save time. I consider myself an experienced user in the below programs, which include everything from being able to put together beautiful charts to advanced macros.

Microsoft Office

• Word
• Excel
• PowerPoint
• Visio
• Access
• Outlook

Google Apps

• Gmail
• Google Docs (including documents, spreadsheets, presentations and forms)
• Google Calendar
• Google Groups
• Google Sites

Other Office Suites

• OpenOffice

Performance Management

As performance and strategy have become more and more vital to organizations, proper management of them has become necessary. It is important to drive the workforce to achieve increasingly better results, while making sure the organization develops in line with the overall strategy. As a company grows, a more structured and transparent way is required, which leads to the birth of the balanced scorecard.

A Balanced Scorecard Implementation Experience at Royal Caribbean Cruises

During my time at Royal Caribbean Cruises, I got the opportunity to participate in the roll-out process of their balanced scorecard (BSC). As with most roll-outs of BSCs, focus was put upon lessening the gap between top and bottom management and to get the whole organization more engaged in the performance management process. The outcome would be a more aware and aligned workforce, which would lead to an increase in the company’s overall performance. To achieve this, several sub-goals were set, including:

• Turn top-down communication into two-way communication
• Update metrics to better reflect and align with the overall company strategy
• Properly involve all directly affected individuals

The Result

The project received good response from everyone involved. Unfortunately, I do not have insight into the internal progress any longer and hence have no numbers to present.

You can find more information about the balanced scorecard here.

Marketing

I find that marketing, the strategy and idea behind how to reach customers, is among the most important activities in any company and the backbone in sales. In addition to studying industrial marketing and using my marketing knowledge as a base for any business activity, I have also done several marketing projects:

Marketing Plan - A Consulting Job for Processkontroll

During my time at Chalmers Technology Consultants, I participated in a marketing plan project for Processkontroll. The project focused on Processkontroll’s quickly expanding division for building natural gas stations; Processkontroll is the leading natural gas station developer in Scandinavia. The goal was to analyze and estimate potential investment scenarios and expansion rates.

You can find more information about Processkontroll here.

Market & Competition Analysis - My Bachelor's Thesis with Attentic

This thesis, titled “A First Look at the Industry of Company-targeted Social Media Tools”, was a part of the startup project Attentic. This thesis explored the conditions of Attentic’s market based on Porter’s Five Forces Model. Estimating market size and evaluating the competition were, among other things, part of the project.

You can find more information about Attentic here.

Operations & Logistics Management

In many businesses operations & logistics are areas where hands on, immediate changes can make the largest difference. At Chalmers University of Technology, both operations and logistics are two key areas of focus, due to the closeness of companies such as Volvo Cars, Volvo Trucks, Scania Trucks and Saab Automobile. I completed several classes related to these subjects:

Industrial Organization Development

This class provided knowledge and a set of tools geared towards how to manage complex issues, such as how to keep work force motivation and safety while trying to rationalize and streamline a production system. A real-world case of a poorly run production facility was included as a major project.

Production Management

This class mainly discussed design, management and improvement of the core business of any company, regardless of service or product orientation. Several case studies were included where questions were analyzed, i.e. where to locate a production facility for a global company.

Logistics

This class discussed key areas of any supply chain, such as key efficiency variables and flow of resources and information. The well-known Beer Game was taught as a part of the class.

Modeling & Simulation

This class aimed at providing full knowledge of how to use simulation as a method to analyze any part of a business. The examination consisted of a large simulation project of a medical center.

Business Development

Business development is the core of all management and should be the core of any business. It can take many forms and should be a continuous effort. During my six years of work experience, I have continuously embraced business development. I have had many opportunities to participate in these efforts, some of which were at Attentic and Chalmers Technology Consultants:

Business Development from Scratch at a Startup Company

As one of two co-founders, I took part in all aspects of the business development at Attentic. Greatest attention was put upon product development, but a lot of focus was also put into securing financing and a first sale. Our goal was to find market fit for our product by trying to find an interested customer as well as developing the product based upon where it would create most values for the customer. Meanwhile, we needed to make sure that we had a plan for materializing the product, which included finding developers and financing. It was determined that market fit and an initial customer were found and financing was almost secured, but unfortunately, the project was shut down due to different goals among the owners.

Business Development at an Established & Expanding Company

As a part of the management team of Chalmers Technology Consultants, I took lots of interest in the main issues at that time: stability, efficiency and growth. I promoted more structure, more efficient and streamlined processes, more training of new personnel, less re-invention of already established processes and, most importantly, more focus on key activities. Ideas that were, and are still, being implemented include: creating different job-offer templates, making internal projects non-mandatory and clarifying responsibilities within each business unit. The company has since grown with a 50% increase in turnover but a mere 20% increase in workforce.

Business Systems

Today, business systems massively reduce companies' need of employees as well as make things possible that one could only dream about fifty years ago. Despite this, business systems are usually very complex issues in every company, due to the fact that they determine the core processes of any company. In addition to a class in Information Systems in college, I have also come in contact with business systems through my work experience:

Oracle Hyperion Essbase & Oracle Hyperion Performance Scorecard

During my time at Royal Caribbean Cruises I used Oracle Hyperion Essbase & Oracle Hyperion Performance Scorecard extensively to create performance reports and to perform product life-cycle analysis. Essbase was used in order to pull data for reports and to provide a better understanding of anomalies. Hyperion Performance Scorecard was used in the role of administrator, meaning I was responsible for the setup as well as reporting.

You can find more information about Oracles EPM products here.

Jeeves ERP System

As a software engineer and project manager at Tingstad, I dealt with most parts of their installation of Jeeves ERP System. This included the design of new features, managing customizations done by external resources and providing support to other employees as well as the integration of the e-commerce platform.

You can find more information about Jeeves ERP System here.

Contact Me

Feel free to contact me regarding career opportunities, job inquiries, collaboration opportunities or anything that may come to mind. You can contact me through e-mail, phone, social media or by filling out the form below. Unless traveling, I always respond within 24 hours.

• E-mail: carl@cjblomqvist.com
• Phone: +46 (0) 706 - 45 86 18
• LinkedIn Profile

Contact Form